Privacy Policy

Information We Collect

When you join Nyqorth Zyr, we collect several types of information to provide you with a personalized learning experience. Some of this comes directly from you, while other data is gathered automatically as you interact with our platform. Understanding what we collect helps you make informed decisions about your privacy.

Information You Provide Directly

This includes data you give us when creating an account or using our services. We need certain details to set up your profile and deliver courses effectively.

• Account registration details like your name, email address, and chosen password. We use this information to create your unique learner profile and allow you to access our platform securely.
• Profile information such as your educational background, learning goals, and preferences. This helps us recommend courses that match your interests and skill level.
• Payment information when you purchase courses or subscriptions. We collect billing details necessary to process transactions, though sensitive payment data is handled by our secure payment processors.
• Communications you send us through support requests, feedback forms, or direct messages to instructors. These help us address your questions and improve our services.

Automatically Collected Information

As you navigate through our platform, certain technical data is collected automatically. This happens in the background and helps us understand how people use our services—which features are popular, where users get stuck, and how we can make the experience better.

• Device and browser information including your IP address, operating system, browser type, and device identifiers. This technical data helps us ensure our platform works properly across different devices and browsers.
• Learning activity data such as courses you view, lessons you complete, quiz scores, and time spent on different materials. We track this to monitor your progress and personalize your learning path.
• Usage patterns including pages visited, features used, and navigation paths through our platform. This reveals how users interact with our content so we can refine the user experience.
• Cookies and similar tracking technologies that remember your preferences and maintain your logged-in session. These small files make your experience smoother by eliminating repetitive logins and preserving your settings.

Information from Third Parties

Sometimes we receive information about you from other sources. If you sign up using a social media account, we'll get basic profile information from that service. Additionally, when you access our platform through an employer or educational institution, they may share certain details with us to set up your account properly.

Use of Your Information

We use the data we collect for specific purposes related to running our educational platform. Every piece of information serves a function—whether that's delivering your courses, improving our services, or keeping you informed about relevant updates. Here's how we put your data to work.

Core Platform Operations

Most importantly, we use your information to provide the educational services you've signed up for. This includes managing your account, processing enrollments, tracking your progress through courses, and issuing certificates when you complete programs. Without this data, we simply couldn't operate the platform or deliver the learning experience you expect.

Personalization and Recommendations

Your learning history and preferences help us suggest courses that might interest you. We analyze which topics you've explored, what you've completed, and what you've struggled with to create a customized experience. This means you'll see recommendations tailored to your skill level and learning goals rather than generic suggestions.

Analytics and Improvement

Understanding how users interact with our platform helps us make it better. We analyze aggregate data to identify which teaching methods work best, which course structures keep students engaged, and where people encounter difficulties. This research drives our product development and helps instructors create more effective content.

• Monitoring platform performance to identify technical issues, slow-loading pages, or broken features. When something isn't working properly, usage data helps us pinpoint and fix the problem quickly.
• Conducting research on learning outcomes and educational effectiveness. We study which approaches help students succeed so we can apply those insights across our entire course catalog.
• Testing new features with selected user groups before rolling them out broadly. This ensures updates actually improve the experience rather than creating new problems.

Security and Fraud Prevention

We monitor account activity to detect suspicious behavior and protect against unauthorized access. If someone tries to break into your account or we notice unusual patterns, we can respond quickly to secure your information and prevent misuse of our platform.

Third-Party Data Collection

Running a modern educational platform means working with various external services and tools. These third parties help us with everything from processing payments to analyzing user behavior. While we choose our partners carefully, you should know that some of them collect their own data when you use our platform.

Analytics and Performance Tools

We use analytics services to understand how people use our platform—which pages they visit, how long they stay, and what actions they take. These tools collect information about your browsing session, including your device type, location, and interaction patterns. The insights help us identify what's working well and what needs improvement.

Payment Processors

When you make a purchase, your payment information goes through secure third-party processors. We never store your complete credit card numbers or banking details on our servers. Instead, these specialized companies handle the sensitive financial data using industry-standard encryption and security measures.

Communication Tools

Discussion forums, messaging features, and live sessions may rely on third-party communication platforms. These services process the messages you send, the times you're active, and your interaction patterns. They need this data to deliver messages reliably and provide features like notifications and search.

• Social media integration that allows you to share achievements or course completions. When you connect social accounts or use sharing features, those platforms receive information about your activity on our site.
• Customer support software that helps our team track and respond to your questions. These systems store your support conversations and may analyze them to improve response quality.
• Email delivery services that send course notifications, password resets, and other messages. They track whether you open emails and click links, which helps us understand what communications are most effective.

Security of Your Information

Protecting your data is a serious responsibility that we approach with multiple layers of security. We've put technical safeguards, organizational policies, and regular monitoring in place to prevent unauthorized access and keep your information safe. No system is perfectly invulnerable, but we're constantly working to strengthen our defenses.

Technical Protections

All data transmitted between your device and our servers travels through encrypted connections—that's what the lock icon in your browser indicates. We encrypt sensitive information stored in our databases, so even if someone somehow accessed our systems, they couldn't read your personal details without the encryption keys. Our servers sit behind firewalls and intrusion detection systems that monitor for suspicious activity around the clock.

• Regular security updates and patches to address newly discovered vulnerabilities. We monitor security bulletins and apply critical updates quickly to protect against emerging threats.
• Access controls that limit which employees can view your data, and only when necessary for their job functions. We follow the principle of least privilege—people only get access to what they genuinely need.
• Secure authentication systems including password requirements and the option to enable two-factor authentication for an extra layer of account protection. We encourage everyone to use strong, unique passwords.

Organizational Measures

Beyond technology, we maintain strict policies about how employees handle user data. Our team receives regular training on privacy practices and security protocols. We've established clear procedures for responding to data breaches, should one ever occur, including prompt notification to affected users.

Data Retention and Deletion

We don't keep your information forever. Once data is no longer needed for legitimate business purposes, we delete or anonymize it. Learning records are retained to maintain your course history and certificates, but we'll remove unnecessary details over time. When you delete your account, we'll erase your personal information within a reasonable period, though we may keep anonymized data for analytics.

Your Data Rights

You have significant control over your personal information. Depending on where you live, privacy laws grant you specific rights about how your data is collected and used. We respect these rights and have built tools into our platform to help you exercise them.

• Access your personal data to see what information we hold about you. You can download a copy of your account details, learning history, and other data through your account settings. This helps you understand exactly what we know.
• Correct inaccurate information by updating your profile directly. If you spot errors in your learning records or other data we maintain, let us know and we'll fix them promptly.
• Delete your account and personal information when you no longer want to use our services. We'll remove your data according to our retention policies, though we may keep some information for legal compliance purposes.
• Restrict certain types of data processing if you have concerns about how we're using your information. You can object to marketing communications or limit how we analyze your learning patterns.
• Port your data to another service by requesting a machine-readable export of your information. This makes it easier to switch platforms if you decide to leave.
• Withdraw consent for data processing activities that require your permission. When we ask for optional consent—like using your data for research—you can change your mind later.

Keep in mind that exercising some rights might affect your ability to use certain features. For example, if you restrict all data collection, we won't be able to track your course progress or recommend new content. We'll explain the implications before you make changes.

Cookie Usage

Like most websites, we use cookies and similar technologies to make our platform work properly and improve your experience. These small text files live on your device and help us remember who you are between visits. Some cookies are essential for basic functions, while others help us understand user behavior or deliver personalized content.

Types of Cookies We Use

• Essential cookies that keep you logged in and remember your language preferences. Without these, you'd have to reconfigure settings and log in repeatedly, which would be frustrating. These cookies don't track you across websites—they just maintain your session on our platform.
• Analytics cookies that show us which pages are popular, how long people spend learning, and where users encounter problems. This aggregated data reveals patterns that help us improve course design and navigation.
• Preference cookies that remember choices like video quality settings or whether you prefer light or dark mode. They make the platform feel personalized without requiring you to adjust settings constantly.

You can control cookies through your browser settings. Most browsers let you block all cookies, though this will break some features of our platform. A better approach is using your browser's privacy controls to block third-party tracking cookies while allowing first-party cookies that make the site functional. We also provide a cookie preference center where you can choose which types of non-essential cookies to accept.

Links to Third-Party Websites

Our courses and learning materials sometimes link to external websites—whether that's reference materials, additional resources, or related services. When you click these links and leave our platform, you're subject to those websites' privacy policies rather than ours. We can't control what information they collect or how they use it.

We try to link only to reputable sources, but we can't guarantee the privacy practices or content accuracy of external sites. Before providing personal information to any third-party website, you should review their privacy policy to understand their data practices. If you have concerns about a specific link on our platform, feel free to reach out and let us know.

Additional Policies

Certain situations or user groups may be subject to supplementary terms beyond this general privacy policy. These additional rules address specific circumstances that require extra considerations or protections.

• Users under 18 years old are subject to special provisions designed to protect minors online. We require parental consent for children under 13 and limit the data we collect from younger users. Parents can review and delete their child's information at any time.
• Enterprise and institutional accounts have separate agreements that govern how we handle data for organizational users. These contracts often include additional security commitments and data processing terms negotiated with the organization.
• Specific courses or programs might have extra privacy requirements, particularly those dealing with sensitive subjects or professional certifications. We'll notify you about supplementary policies before you enroll in such programs.

These additional policies work alongside our main privacy policy—they don't replace it. If there's ever a conflict between documents, the more specific policy typically takes precedence for that particular situation.

Policy Revision Procedures

Privacy practices evolve as technology changes and regulations develop. We'll update this policy periodically to reflect new features, legal requirements, or changes in how we handle data. When we make significant modifications, we'll notify you through email or a prominent notice on our platform before the changes take effect.

We recommend reviewing this policy occasionally to stay informed about how we protect your information. The date at the top indicates when we last revised these terms. Continuing to use our services after changes take effect means you accept the updated policy. If you disagree with modifications, you can close your account before they become binding.